Contact Us

Sloto Stars Casino provides support for players and visitors who need assistance with account access, deposits and withdrawals, bonus questions, or general site use. If you’re not sure which option to use, start with the method that feels easiest - our team will guide you from there.

How to reach us

Contact options may vary depending on what’s available on the site at the time. For most requests, email is a reliable choice, and live chat or an online form (when available) can be helpful for simpler questions.

If your question is about promotions or coupon codes, you can also review the details on our promotions page.

Email support for detailed requests

Email is a good fit when you want a written record or need help with something that may require review, such as account questions, payment-related concerns, or document follow-ups.

You can reach us at: support@slotostars.com

Phone support for urgent or sensitive issues

If you’d rather speak with someone directly - or if your situation is time-sensitive - phone support may be the best option.

US Toll Free: 1-866-311-6263

Live chat when you need quick answers

Live chat can be convenient for quick questions, basic troubleshooting, and real-time guidance when it’s available on the website. If chat isn’t available, email is the best fallback for most issues.

Contact form if you prefer messaging through the site

An online contact form may be available on the website, letting you send a message without opening your email app. This can be a simple option for general inquiries or non-urgent support requests.

What to include so we can assist faster

To help us look up the right information, you may be asked to share a few basics such as your name, registered email address, username, and a short description of what’s happening. If the issue involves a transaction or bonus, including any relevant details (like the payment method used or the coupon code entered) can also help.

Reach out anytime you need a hand

Whether you’re getting started, troubleshooting an account issue, or checking on a payment, we’re here to help. Use email, phone, live chat, or the contact form (when available) and we’ll work with you to get things sorted.